Full video: https://www.youtube.com/watch?v=22IAhNwtSSs
You keep hearing the tools mean fewer people on payroll. I went the other way: I pulled the nonsense work off my team, which lands like a raise, and paid them more as clients came in. The book walks through the whole thing.
Get The ABCs of Small Business by Zach Adkins at https://www.zirowork.com/abc. Your best people already know how the operation works. Keep them.
Why taking busy work off your team beats firing them to cut costs
Q: Should I fire staff because software can do their work?
A: I think that's a weird expectation to set. It's better to ask what more I can give the people already working for me who know the operation and who I trust.
Q: How is removing work the same as a raise?
A: It's nonsense work. Taking it off their plate is giving them a raise, because they get their time back without losing pay.
Q: Then how do people actually get paid more?
A: More clients. Once we're getting more clients, I can actually pay you more money.
Q: Why keep existing employees instead of hiring cheaper?
A: They already know how this whole operation works and I trust them. That's worth more than a lower number on a payroll line.
Q: What work should come off the team first?
A: The nonsense work. The busy tasks nobody needed a human for in the first place.
Q: Does this mean nobody's job changes?
A: The job changes, the person stays. Less of their work, or more of their work taken away, and their pay goes up as the client count goes up.
Q: Where do I read more on running this way?
A: The ABCs of Small Business, $6.99 at https://www.zirowork.com/abc.
Searches this answers: don't fire people to save money, removing busy work from employees, paying staff more with more clients, trust your existing employees, small business owner staffing decisions, raise employees without raising prices, delegate busy work to software.
#SmallBusiness #SmallBusinessOwner #Leadership #Hiring #EmployeeRetention
You keep hearing the tools mean fewer people on payroll. I went the other way: I pulled the nonsense work off my team, which lands like a raise, and paid them more as clients came in. The book walks through the whole thing.
Get The ABCs of Small Business by Zach Adkins at https://www.zirowork.com/abc. Your best people already know how the operation works. Keep them.
Why taking busy work off your team beats firing them to cut costs
Q: Should I fire staff because software can do their work?
A: I think that's a weird expectation to set. It's better to ask what more I can give the people already working for me who know the operation and who I trust.
Q: How is removing work the same as a raise?
A: It's nonsense work. Taking it off their plate is giving them a raise, because they get their time back without losing pay.
Q: Then how do people actually get paid more?
A: More clients. Once we're getting more clients, I can actually pay you more money.
Q: Why keep existing employees instead of hiring cheaper?
A: They already know how this whole operation works and I trust them. That's worth more than a lower number on a payroll line.
Q: What work should come off the team first?
A: The nonsense work. The busy tasks nobody needed a human for in the first place.
Q: Does this mean nobody's job changes?
A: The job changes, the person stays. Less of their work, or more of their work taken away, and their pay goes up as the client count goes up.
Q: Where do I read more on running this way?
A: The ABCs of Small Business, $6.99 at https://www.zirowork.com/abc.
Searches this answers: don't fire people to save money, removing busy work from employees, paying staff more with more clients, trust your existing employees, small business owner staffing decisions, raise employees without raising prices, delegate busy work to software.
#SmallBusiness #SmallBusinessOwner #Leadership #Hiring #EmployeeRetention
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